IT GENIE
IT that works wonders for your business
A leading Managed Service Provider for over a decade
Since 2007, we've been at the heart of helping UK businesses grow
Driven by strong values, we’re on the side of small to medium sized businesses, helping them achieve bigger and better things through smart technology.
We’re more than your average service provider. We don’t sit around waiting for the next service ticket to arrive; we’re a proactive partner in your business. Together, we’ll succeed.
As proof of how we do things differently, we’re proud to hold ISO 9001 and be Investors in People. And we partner with IBM and HP (among others) to bring you the latest technology – helping your business stay on the pulse.
Our Services
Trust the IT experts in communications, security, Cloud services, and so much more. We'll cover all your technology bases, whether you choose to outsource fully to us or use us to complement your in-house tech team.
IT Support
Unrivalled IT support to suit all shapes and sizes of business. From setup questions and every day queries, to help in a crisis, we're there - and fast.
Communications
Cut costs and boost productivity by streamlining your communications with us.
Disaster Recovery
Let us help you prepare for the worst case scenario with backup solutions and disaster recovery planning that covers all angles.
Security
Protect your business from the worst by outsourcing your cybersecurity to industry experts. We're on top of the latest threats, and can bring you the latest solutions.
Professional Services
We're on your side. From tailored advice to full consultation services, we're here to inject the technology expertise where your business needs it.
Cloud
We'll talk you through your Cloud options, helping you find, optimise and secure the right solution for your business.
why work with us?
Yes, we’re an IT company, but it’s about so much more than technology. We’ll take the time to get to know your business and plan an active part in your success – an approach our customers love.
Accredited service desk
Industry Leading Systems & Tools
mature Services & processes
ISO best practices
Certified & Experienced staff
Your strategic IT partner
discover more ways we can help
Our Partners
Essential to how we do business; they understand what we do and how we do it
‘We swap suppliers for other things all the time, and we wouldn’t hesitate to change IT providers if we weren’t happy; but we are. And that’s probably rare 14 years into a working relationship. IT Genie are as close to being our own staff as possible. We trust them to maintain our sensitive customer data – they’re the right people for the job.’
Read the full case study >
‘We swap suppliers for other things all the time, and we wouldn’t hesitate to change IT providers if we weren’t happy; but we are. And that’s probably rare 14 years into a working relationship. IT Genie are as close to being our own staff as possible. We trust them to maintain our sensitive customer data – they’re the right people for the job.’
Read the full case study >
Understanding Our Needs to Stand Apart From Others
We asked IT Genie to fit out the entire IT infrastructure for a newly purchased medical diagnostics facility; They greatly impressed us with their understanding of the situation, going above-and-beyond with the groundwork, sourcing and negotiating competitive pricing of all of the key medical-grade specification IT equipment required.
As a growing healthcare organisation we need an MSP able to match our needs and provide the level of security required considering the highly-sensitive nature of our patient data; And with their proven regulatory compliance, experience in the healthcare sector and cybersecurity capabilities IT Genie are able to answer this call.
We asked IT Genie to fit out the entire IT infrastructure for a newly purchased medical diagnostics facility; They greatly impressed us with their understanding of the situation, going above-and-beyond with the groundwork, sourcing and negotiating competitive pricing of all of the key medical-grade specification IT equipment required.
As a growing healthcare organisation we need an MSP able to match our needs and provide the level of security required considering the highly-sensitive nature of our patient data; And with their proven regulatory compliance, experience in the healthcare sector and cybersecurity capabilities IT Genie are able to answer this call.
IT Genie Worked Their Magic During The Time Of Trouble
IT Genie’s response times are fantastic. They are proactive, and we know them person-to-person. We’re delighted with that level of service; it helps us provide reliable, fast service to our own clients and really reflects how we want to do business.
IT Genie are highly recommended give them a call.
Read the full case study >
IT Genie’s response times are fantastic. They are proactive, and we know them person-to-person. We’re delighted with that level of service; it helps us provide reliable, fast service to our own clients and really reflects how we want to do business.
IT Genie are highly recommended give them a call.
Read the full case study >
IT Genie Manage all the Risk & Uncertainty of Our IT
We chose IT Genie as our MSP, as they constantly deliver high performance IT support with excellent response times and technical ability.
As a provider of professional outsourced actuarial services to businesses, we understand that measuring and managing risk and uncertainty in your highly specialist field, allows your clients to focus on their business. This is what IT Genie deliver to us.
We chose IT Genie as our MSP, as they constantly deliver high performance IT support with excellent response times and technical ability.
As a provider of professional outsourced actuarial services to businesses, we understand that measuring and managing risk and uncertainty in your highly specialist field, allows your clients to focus on their business. This is what IT Genie deliver to us.
IT Genie Protect Our Most Valuable Assets
As a service provider to our publisher clients, we hold responsibility for the management and security of vast sums of customer data and therefore the integrity and performance of our IT infrastructure is pivotal to our ability to provide the highest possible level of client and customer service. It is for this reason, we chose to work with IT Genie.
When moving from our previous provider, IT Genie managed the whole migration process, working closely with our marketing team to ensure a seamless transition. IT Genie provide us with the technical confidence to protect our most valuable assets and the financial confidence to continue to invest, grow and prosper.
As a service provider to our publisher clients, we hold responsibility for the management and security of vast sums of customer data and therefore the integrity and performance of our IT infrastructure is pivotal to our ability to provide the highest possible level of client and customer service. It is for this reason, we chose to work with IT Genie.
When moving from our previous provider, IT Genie managed the whole migration process, working closely with our marketing team to ensure a seamless transition. IT Genie provide us with the technical confidence to protect our most valuable assets and the financial confidence to continue to invest, grow and prosper.
IT Genie help us maintain our most important KPI – “the size of our thank you folder”
Our team of experienced loss adjusters work remotely from across the UK, and all require secure access to company claims handling systems, with prompt support-levels when required.
We used to manage all our support in-house but this is a “two-edged sword” with too much for one person to know and learn. IT Genie have solved this with their team of support specialists always promptly available, they are our most important supplier.
Our team of experienced loss adjusters work remotely from across the UK, and all require secure access to company claims handling systems, with prompt support-levels when required.
We used to manage all our support in-house but this is a “two-edged sword” with too much for one person to know and learn. IT Genie have solved this with their team of support specialists always promptly available, they are our most important supplier.
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Get in touch
If you’re interested in our IT support services, please contact our expert team today or call 0845 0945 333 to arrange your FREE IT audit.
