Quality IT Services & IT Support for Professionals across the UK

Is your technology stopping you working, rather than helping?

Is your IT Support unable to solve your problems, when you need them?

IT Genie supports companies across the UK, from our HQ in Crawley, the heart of the Gatwick Diamond
Book your 10 minute phone consultation!

The IT Genie team

Services-Managed IT

Managed IT

Services-cybersecurity

Cybersecurity

Services-DisasterRecovery

Disaster Recovery

Services-cloud

Cloud

Do You Recognize Quality IT Services?

It can be difficult, if you have previously only experienced average (or worse) IT Support, leading to continuing problems rather than success through technology.

ISO 9001 - Quality Service Matters

ISO 14001 - Quality Service Matters

ISO 27001 - Quality Service Matters

Is Your Business Bouncing From One IT Disaster to Another?

With Average IT Support all you experience is ‘putting out technology fires’, never looking at the root cause or taking proactive steps to stop disasters before they have the chance to stop your business.

IT Genie provide all-inclusive Managed IT Services for a fixed fee, so it is in both our interests to keep your business running smoothly. We make use best in class systems and expert technicians to give the best possible results, dealing with issues before you even know they are there.

Managed IT Services & Cloud Computing

Deliver an entire industry’s worth of technology and experience to your business.

Globally Recognised ISO Accredited IT Services

ISO 9001: Quality Management System

Documented System with Continuous Improvement to provide you with quality services

ISO 14001: Environmental Management System

We protect the environment as well as you

ISO 27001: Information Security Management System

Everything we do has Information Security at the heart of our processes

Are you suffering from any of these issues?

“My IT guy never seems to be available, when I need them to solve a critical problem, it always goes to voicemail. They only seem call to advise us of an unforeseen additional cost to their bill.”

“Whenever we ask our IT company for a standard change, adding a new user or upgrading a device, we suffer an identical problem to last time. They never seem to learn.”

“We need detailed IT status and security reports to make sure we comply with our financial regulations or risk heavy penalties; However, our IT people are only able to provide their invoice.”

“Their “all-inclusive” IT support plan, often seems to have more exemption clauses than a used car warranty”

For over 14 years, IT Genie has been solving these issues helping organisations across London & the South of England maximise their success through Technology.

What Our Clients Say About IT Genie

IT Genie Worked Their Magic During The Time Of Trouble

Coveney Nicholls are independent corporate and specialist medical accountants, we have been working with IT Genie for 7 years.

IT Genie’s response times are fantastic and they are proactive. We’re delighted with the level of service; it helps us provide reliable, fast service to our own clients and really reflects how we want to do business.

IT Genie helped the transition to remote working in blistering time at the start of Coronavirus lockdown. With tools like Microsoft Teams have made doing business remotely more than just a possibility. We now know we can collaborate, keep accurate records and service clients without disruption from home.

IT Genie come highly recommended give them a call.

John Mabey, Coveney Nicholls Chartered Accountants John Mabey Private Client and International Services Partner
Coveney Nicholls Chartered Accountants
https://www.coveneynicholls.co.uk/

IT Genie Manage all the Risk & Uncertainty of Our IT

We chose IT Genie as our MSP, as they constantly deliver high performance IT support with excellent response times and technical ability.

Key to our ongoing business growth is being free to operate our business as required, IT Genie evolve alongside us to deliver the high-specification computing needed to constantly improve our actuarial reporting capabilities – helping us develop and attract more clients.

As a provider of professional outsourced actuarial services to businesses, we understand that measuring and managing risk and uncertainty in your highly specialist field, allows your clients to focus on their business. This is what IT Genie deliver to us.

Stephen Dixon Partner SDA LLP Stephen Dixon Partner
SDA LLP

Understanding Our Needs to Stand Apart From Others

We came to IT Genie with a project to fit out the entire IT infrastructure for a newly purchased medical diagnostics facility; They greatly impressed us with their understanding of the situation, going above-and-beyond with the groundwork, sourcing and negotiating competitive pricing of all of the key medical-grade specification IT equipment required.

As a growing healthcare organisation we need an MSP able to match our needs and provide the level of security required considering the highly-sensitive nature of our patient data; And with their proven regulatory compliance, experience in the healthcare sector and cybersecurity capabilities IT Genie are able to answer this call.

Our continued operation is reliant on several key systems and if our Patient Management System or PACS (Picture Archiving and Communication System) medical imaging goes down then we are severely restricted on providing care – IT Genie engage with our PACS provider, and constantly monitor our systems ensuring expensive and hard to replace systems are running optimally.

Marydelia Mitchell General Manager Sterling Healthcare Group Marydelia Mitchell General Manager
Sterling Healthcare Group

We’re proud of our service and we want you to know
upfront what our clients think of us right now.

READ MORE CUSTOMER COMMENTS

Get the Quality IT Services you deserve

IT Genie are committing to delivering our clients quality service expanding our existing ISO 9001 Quality Management scope, recently adding ISO 14001 Environmental Management and ISO 27001 Information Security Management certification.

Book an appointment. Let IT Genie show you how quality IT support works with you.

Contact IT Genie today to see how we can assist in YOUR success.