Is Your Current IT Support Causing You To Need One Of These?

  • Do they take forever to call you back and respond to your requests?
  • Are you paying them good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried they're not backing up and securing your network?
  • Does your head hurt from having to deal with the hassles?

Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with absent-minded IT Support not delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make IT one headache you NEVER have to deal with again.

My name is Gino Choucair, owner and Managing Director of IT Genie; We specialize in delivering proactive IT Services to businesses such as yours. With friendly, knowledgeable technicians who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve not heard of us before, but when you finish reading this letter, you’ll be glad you finally have.

Why can I make such a bold statement?

Because almost every business leader I talk to confesses their current computer support – whether a colleague who’s good with computers or “professional” IT Support – is NOT delivering the level of service they want.  Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, regulatory compliance, and a range of data-erasing disasters.  Clearly this is unacceptable!

Click Here For Your Free IT Systems Assessment

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer gurus don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT Support in the past. That’s why I’d like to extend the following offer to you…

A £497 “Get-To-Know-Us” FREE Gift…

As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where one of my senior technicians will remotely conduct an audit of your network’s security and overall health.

 

When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.

After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.

Click Here To Receive Your Free IT Systems Assessment

The Assessment takes less than 60 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT Systems Assessment. If not, please just let us know!

Awaiting your response,

Gino Choucair
Managing Director, IT Genie

P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current IT Support Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT Support is doing everything possible to secure your network and prevent expensive disasters? If they do NOT score a “YES” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

  • Do they answer their phone LIVE and respond to emergencies promptly (within 60 minutes)?
  • Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they offer proof that they are backing up ALL your data, laptops and devices?
  • Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
  • Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
  • Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

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IT Genie help us maintain our most important KPI – “the size of our thank you folder” 

Our team of experienced loss adjusters work remotely from across the UK, and all require secure access to company claims handling systems, with prompt support-levels when required. We used to manage all our support in-house but this is a “two-edged sword” with too much for one person to know and learn. IT Genie have solved this with their team of support specialists always promptly available, they are our most important supplier.

Debra Jackson Operations Director Jacksons Partnership Limited Debra Jackson Operations Director
Jacksons Partnership Limited

IT Genie Manage all the Risk & Uncertainty of Our IT

We chose IT Genie as our MSP, as they constantly deliver high performance IT support with excellent response times and technical ability.

Key to our ongoing business growth is being free to operate our business as required, IT Genie evolve alongside us to deliver the high-specification computing needed to constantly improve our actuarial reporting capabilities – helping us develop and attract more clients.

As a provider of professional outsourced actuarial services to businesses, we understand that measuring and managing risk and uncertainty in your highly specialist field, allows your clients to focus on their business. This is what IT Genie deliver to us.

Stephen Dixon Partner SDA LLP Stephen Dixon Partner
SDA LLP