IT Genie Cookie Policy
This website uses Cookies and by accessing the site you are giving consent for Cookies to be placed on your computer or device. This is standard practice for most websites in order to help provide users with a better browser experience.
If you do not consent to the Cookies used on this website, you must disable them or refrain from using this site.
Further information about Cookies, the ones used on www.itgenie.com and how to remove or disable them is detailed below. You may also be interested in reading our privacy policy.
What are Cookies?
A Cookie is a small text file that is stored on your computer or device. Each Cookie is unique to your web browser and contains an anonymous identifier so that a website can recognise you when you return using the same browser.
Most websites use Cookies in order to improve your user experience by enabling the site to ‘remember’ you, either for the duration of your visit (using a ‘Session Cookie’) or for repeat visits (using a ‘Persistent Cookie’).
Cookies do a variety of different jobs, like storing your preferences, remembering you are logged in and generally improving your user experience. If a website does not use cookies, it will think you are a new user every time you visit.
Cookies may be set by the website you are visiting (‘1st Party Cookies’) or they may be set by a 3rd party plugin / module or software used by the site you are viewing (‘3rd Party Cookies’).
Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookies Used by the IT Genie Website
We use a combination of 1st Party and 3rd party Cookies on this website in order to monitor visitor usage levels, to help improve site performance and to enhance your user experience. This includes both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).
We work with carefully selected suppliers for any 3rd party Cookies used on this website. These enable certain features to improve your user experience such as our Live Sales Chat, videos and content sharing through social networking sites.
We have tried to ensure that our customers have full visibility of all Cookies used on this site. In order to help you recognise which Cookies may be placed on your browser when you visit this site we have compiled a list below. This list outlines the details of each Cookie, their name, the provider, party / type and their specific purpose.
We have tried to include all Cookies that you may encounter when visiting this site. If you notice a discrepancy or think a Cookie is missing, then please let us know by email at info@itgenie.com
Necessary Cookies
Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We use the following necessary cookies.
| Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| lang | cdn.syndication.twimg.com | HTTP Cookie | Session | Remembers the user’s selected language version of the web site |
| uid | crsspxl.com | HTTP Cookie | 2 months | Unique user ID that recognises the user on return visits |
Preference Cookies
Preference cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. We use the following preference cookies:
| Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| lang | cdn.syndication.twimg.com | HTTP Cookie | Session | Remembers the user’s selected language version of the web site |
| uid | crsspxl.com | HTTP Cookie | 2 months | Unique user ID that recognises the user on return visits |
Google Analytics Cookies
We use Google Analytics to collect information about how visitors use and access this website. This information is used to compile reports to help us improve the site performance and your user experience.
Google Analytics uses 1st Party Cookies to report on visitor interactions. These Cookies collect anonymous information about visitors such as: number of visitors, new or returning visitors, referring sites and pages they have visited.
These Cookies are specific to the www.itgenie.com domain and cannot be accessed from any other domain. Information collected is only used by IT Genie Services to monitor your activity on this website and is not shared with Google or any other 3rd party’s.
Google Analytics uses the Cookies detailed below:
| Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| _ga | Google Tag Manager | 1st Party Persistent Cookie | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | Google Tag Manager | 1st Party Session Cookie | 1 minute | Used by Google Analytics to throttle the request rate |
| _gid | Google Tag Manager | 1st Party Session Cookie | 24 hours | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _hjIncludedInSample | Google Tag Manager | 1st Party Session Cookie | 1 year | This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels, heatmaps, recordings etc. |
| collect | Google Analytics | 1st Party Session Cookie | 1 year | Used to send data to google analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
For further information about Google Analytics cookies please click here
Google AdWords / DoubClick Cookies
We use Google AdWords and remarketing from time to time to advertise our services. In order to improve the targeting and success of this advertising we collect information about how these visitors use our website. This allows us to make better use of our paid search budget.
Adwords and doubleclick cookies we use are listed below.
| Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| ads/ga-audiences | Google Analytics | 1st Party Session Cookie | TBC | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. |
| IDE | doubleclick.net | 1st Party Session Cookie | 1 year | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| Test_cookie | doubleclick.net | 1st Party Session Cookie | Session | Used to check if users browser supports cookies |
For more information about how google uses cookies in advertising please click here
WordPress Cookies
Our website is a content managed system utilising the open source platform WordPress. Cookies are used when posting comments in our news blog section. Three commentator Cookies are used to remember your details when you post a comment about any of our news stories. These are purely for convenience so that you do not need to re-type your information when you want to leave another comment.
| Name | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| comment_author comment_author_email comment_author_url | WordPress | 1st Party Persistent Cookie | 1 year from set/update | When you write a comment, three cookies are set which remember your details and make it easier to post future comments. |
For more information about WordPress cookies please click here
Wistia Cookie
From time to time we use Wistia to host videos that we embed in our website which may set cookies on your computer to collect information once you press play. We use this as an analytical tool to monitor number of views, user behaviour and to analyse trends around the effectiveness of our videos so we can improve future productions and reduce dropout rates.
Wistia collects the following 3rd party cookies:
| Name | Provider | Type | Duration |
|---|---|---|---|
| wistia-http2-push-disabled session | Wistia | HTTP Cookie | Session |
| Wistia | Wistia | HTML Cookie | Persistent |
| _distillery | Wistia | HTTP Cookie | 1 year |
| loglevel | Wistia | HTML Cookie | Persistant |
| muxData | Wistia | HTTP Cookie | 20 years |
For further information about Wistia, please see their privacy policy.
Other Third-Party Cookies
In addition to the above cookies, the following sites may set their own cookies whilst browsing our site.
- Bing
These cookies will generally only be set if you are signed in to (or have been signed into) a matching account and are generally linked to the use of the Social Media ‘like’ buttons embedded on our site and many others throughout the web. The use of these cookies is likely to have been detailed in each of the platform’s Terms and Conditions or Privacy Policies.
For further information please see privacy policies below:
How to Control and Delete Cookies
Although Cookies are used on almost every website on the internet, some users do not like the idea of this information being stored on their computer or device.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
As a rule, Cookies will make your browsing experience better. However, if you wish to delete or block them from being used in the future, then you can do so via your internet browser settings. Each browser allows you to restrict or block Cookies in different ways, so we recommend that you visit your browsers Help section to learn how to set your preferences.
For further information about how to manage cookies on popular browsers see below:
For other browsers, please visit the developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout
Please note – by preventing Cookies from being used on this website, you may experience reduced functionality.
Further Information About Cookies
To learn more about Cookies and how to manage them – please see the following websites:
